When our firm had a very complex and significant matter proceeding to Mediation we thought carefully about a suitable mediator. This case was of great personal and professional significance and involved acting for numerous Plaintiffs and the death of a young person. We needed a Mediator who had outstanding EQ and empathy but who also could help us “cut to the case” and obtain an outcome without adding to the stress of litigation sitting on our clients’ shoulders. I truly believe that without Emily’s assistance, the matter would not have resolved and certainly not done so in such a trauma-informed way. I appreciate Emily’s patience and insights during Mediation and she has assisted us to achieve outstanding outcomes. Whilst our clients know a Mediator is independent, it is still someone we bring into their case and there are few Mediators we trust to take on this important role – Emily does this with professionalism and kindness – for which all parties benefit.

Emily has mediated many of our firm’s claims – she brings expertise, impartiality and a never-give-up attitude to the table in each and every case. Our claims involve personal injury, often catastrophic. Feelings can run high, and sometimes relationships are frayed. There’s a lot at stake. Which is why we so often engage Emily – in doing so we get an expert umpire who understands both sides of the legal arguments, lowers the temperature and works to bridge the gap. We couldn’t recommend her more strongly.

It is always a pleasure to work with Emily. She brings a fresh and dynamic approach to mediations. She is always prepared and thorough no matter what the subject matter (or the personalities involved!) and works tirelessly to broker a resolution between the parties. I would recommend Emily as mediator in all manner of insurance related matters.

Emily has a relaxed and professional style. She brings a genuine desire for dispute resolution with a sense of balance and humour.